Effective Date: 1/3/2026
Welcome to Hamptons Style. These Terms & Conditions govern your access to and use of our website and the purchase of goods from hamptonsstyle.com.au, whether you shop online or in-store. By browsing, ordering, or purchasing from us, you agree to these Terms in full.
Please read them carefully. If you do not agree with any part of these Terms, please do not use our website or place an order.
1. Who We Are
Hamptons Style is an Australian company (ABN: 17 412 047 452) with registered address:
9/8 Inventory Court, Arundel QLD 4214, Australia.
When we refer to “we”, “us”, or “our”, this means Hamptons Style.
2. Your Agreement with Us
These Terms form a binding contract between you and Hamptons Style. They apply to all use of our website, products, services, and purchases made online or in-store.
3. Using Our Website
You agree to use this website lawfully and only for its intended purposes. You must not misuse our content, post harmful or illegal materials, or attempt to interfere with the website infrastructure.
4. Placing an Order
Placing an order constitutes an offer to purchase goods.
We will confirm acceptance of your order via email - the contract is formed only once we send this confirmation.
If a product is unavailable after you order, we will notify you with available options (substitution or cancellation).
5. Price, Payment & Tax
Prices on the website include GST and are in Australian dollars.
Shipping and delivery fees are additional where applicable.
We use third-party payment providers for secure transactions.
6. Delivery & Risk
Goods are delivered by nominated carriers to the address you specify at checkout.
Risk passes to you once the item is delivered; please inspect items immediately on receipt.
If you believe item(s) are damaged, do not accept delivery, or contact us immediately for assistance.
7. Returns, Refunds & Replacements
Our Returns & Refund Policy forms part of these Terms. Please refer to it for full details.
Change of Mind
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Returns for change of mind are at our discretion and must comply with our Returns Policy.
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Items must be unused, in original condition and packaging, and returned within the timeframe specified.
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A restocking fee may apply (e.g., 15% general items, 20% rugs).
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Shipping costs for change of mind returns are the customer’s responsibility.
Damaged, Faulty or Incorrect Items
If your goods are damaged, faulty, or not as described, you may be eligible for a replacement or other remedy under the Australian Consumer Law and our policy.
Report damaged/faulty goods promptly via our case portal:
👉 https://case-mdi.nti.com.au/#/case-notification
Please include your order number and photos when prompted.
Exceptions
No refunds or exchanges are available for custom made items or certain upholstered goods unless covered by ACL guarantees.
8. Australian Consumer Law (“ACL”)
Nothing in these Terms limits your rights under the ACL or other statutory guarantees that cannot be excluded. You may still have rights to a repair, replacement, or refund under law in addition to our policy.
9. Intellectual Property
All content on this website, including images, text, logos, and designs, is owned by Hamptons Style or its licensors. You must not reproduce or use this material without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, our liability for loss, damage, or injury is limited to the remedies available under the ACL. We are not liable for indirect losses, and in any event liability will not exceed the value of the goods you purchased.
11. Privacy
Your use of our website is also governed by our Privacy Policy. We collect and manage your personal information in accordance with Australian privacy laws.
12. Changes to These Terms
We may update these Terms at any time by posting the revised version online. The updated Terms take effect from the date they are published.
13. Contact Us
If you have questions about these Terms, please contact our customer support team at:
📧 online@hamptonsstyle.com.au
📞 (07) 5577 9667